FSC Communication & Billing 2022-2023

To ensure that communication, fees and billing processes for Franconia Ski Club (“FSC”) athletes are clearly outlined, please see the details below.

This agreement is subdivided into Section I, Section II and Section III.

  • Families who enroll in the Middle School Slopeside Academy shall receive communications and invoices per the specifics listed in Section I.
  • Families who register for Earn Your Turn guided study group shall receive communications and invoices per the specifics listed in Section II.
  • Families who register for Custom Academic Winterm or Custom Semester(s) will receive communications and invoices per the specifics listed in Section III.

Section I. Middle School Slopeside Academy Communication & Billing

Updated 5/15/22

COMMUNICATION 
Note: The planned communication below may be adjusted before and throughout the program.

  1. Team of Support. Knower Academics, LLC (“Knower”) shall collaborate with family, faculty and professionals working together in support of the Student’s personal, educational and athletic goals.
    a.)     Curriculum Design & School Outreach. Knower shall offer to reach out to the Student’s sending school to share information about skills and standards of winterm curriculum and to determine an Extended Absence Plan, ideally using the school’s own curriculum, for coursework to be taught in one-to-one formats. If curriculum is not available, Knower shall determine another credit-bearing option.
    b.)     Distribution contacts. Knower shall establish distribution contacts for the Student who shall receive session summaries and other updates regarding the Student’s progress. Standard distribution contacts for logbooks include the Family, and may also include coaches, advisor, teachers, counselors, therapists, advocates, or other mentors. Families may contact the office to add or remove contacts.
    c.)     Feedback. Families and contacts are strongly encouraged to reply to Knower communications with thoughts, questions or feedback. 
  2. Session Communication. Middle School Slopeside Academy winterm includes dedicated one-to-one instructional time each week. Students shall be scheduled for one-to-one instruction (“Sessions”) as part of their weekly programming. Knower shall provide the following communications surrounding the objectives and work completed in Sessions.
    a.)     Instructional Agreements. Knower shall create an Instructional Agreement for each subject or individualized area of support that shall be provided to the Student. Each agreement shall outline the focus of instruction, number of sessions per week, and duration of instruction. The agreement shall be shared with distribution contacts.
    b.)     Logbooks. After each Session, the Instructor shall submit a session summary (“Logbook”). In Logbooks, the Instructor shall describe the topics/assignments addressed in the session and shall share any additional notes regarding Student progress toward objectives. Instructor Logbooks are distributed on the first business day after the session. Missed session or declined session Logbooks are distributed immediately upon submission by the Instructor.
  3. Class Communication. Middle School Slopeside Academy winterm includes small-group classroom learning time each week (“Class”). Knower shall provide the following communications surrounding the objectives targeted and work completed in each Class.
    a.)     Assessment & Reporting. Families will be kept updated on the Student’s progress toward course objectives, learning standards and skills. Graded formative and summative assessments shall be provided.
    b.) Documentation & Artifacts. Knower shall provide thorough, standards-aligned Narrative Progress Reports and Final Grade Reports, illustrating     the Student’s level of mastery, engagement and skill development. 

 

BILLING INFORMATION

  1. Non-refundable deposit. The $500 tuition deposit shall be paid at the time of registration and shall not be eligible for refund.
  2. Tuition payable to Knower Academics, LLC. The $6000 tuition for the Middle School Slopeside Academy winterm shall be paid in full before or on Oct. 24, 2022.
    a.)     Payment Schedule A. $500 deposit with registration. Two additional payments shall be charged to the card on file in the amount of $2750 on Aug. 15, 2022 and $2750 on Oct. 24, 2022.
    b.)     Payment Schedule B. $3000 payment with registration. An additional payment shall be charged to the card on file in the amount of $3000 on Oct. 24, 2022.
    c.)     Payment Schedule C. $6000 paid in full with registration
  3. Commitment deadline & refund contingencies. In the event that Student withdraws from the Winterm program:
    a.)     On or before Oct. 24, 2022, tuition payments shall be eligible for a 50% refund.
    b.) After Oct. 24, 2022, no refunds shall be issued for Students who withdraw from the program.
  4. Books & school supplies. Students will be provided with a list of required school supplies and textbooks, to be purchased or otherwise provided by the Family. 
  5. No refund for missed or declined Session(s) and/or Class(es). Knower Academics, LLC shall incur no obligation to schedule additional instructional time for Students who do not attend Session(s) or Class(es) at the scheduled time.
  6. Authorized additional sessions. Please see Section III for information about additional authorized Sessions beyond the  Sessions included in the program.

Section II. Guided Study Communication & Billing

Updated 5/15/22

COMMUNICATION INFORMATION

  1. Instructional Agreements. How are we doing this for study groups?!!! Knower Academics, LLC shall create an Instructional Agreement for each subject to be taught or area of support that shall be provided to the Student. This agreement shall outline the focus of instruction, number of sessions per week, and duration of instruction. The agreement shall be distributed to Families and other providers added as contacts on the student’s team. See “Distribution Contacts”.
  2. Distribution contacts. Knower shall establish distribution contacts for the Student who shall receive session summaries and other updates regarding the Student’s progress. Standard distribution contacts for logbooks include the Family, and may also include coaches, advisor, teachers, counselors, therapists, advocates, or other mentors. Families may contact the office to add or remove contacts.
  3. Feedback. Families and contacts are strongly encouraged to reply to Knower communications with thoughts, questions or feedback. 
  4. Weekly Update & Earned Early Dismissal Notice. If the work is done they are done early. Once weekly, the Instructor shall submit a session summary, or logbook. In the logbooks, the Instructor shall describe the topics/assignments addressed in the session and shall share any additional notes regarding Student progress toward objectives. Instructor logbooks are distributed on the first business day after the session. 

BILLING INFORMATION

  1. Registration Fee. All new registrations have an associated $150 registration payment, to be made by card. For Students enrolled in Middle School Winterm who contract additional one-to-one sessions for credit bearing coursework, Knower Academics, LLC shall waive the registration fee.
  2. Session Rate. Instnxnxnm How are we billing EYT? 
  3. Invoicing. Knower Academics, LLC shall invoice on the first business day of the month for services rendered the month previous. Knower Academics, LLC shall automatically charge the card on file for the invoice total on that first business day of the month. Families shall receive a copy of the paid invoice via email.
  4. Commitment Billed in increments– enrolled for 1 month.
  5. Books & school supplies. Students will be provided with a list of required school supplies and textbooks, to be purchased or otherwise provided by the Family. 
  6. No refund for absences. Knower Academics, LLC shall incur no obligation to schedule additional instructional time for Students who do not attend guided study) at the scheduled time.
  7. No refund for Earned Early Dismissal. for groups not scheduled due to student being caught up – designed to let them out early
  8. Authorized additional sessions. Please see Section III for information about additional authorized Sessions beyond the  Sessions included in the program.

Section III. Custom Winterm Communication & Billing

Updated 5/15/22

Please see Section III for information about potentially credit bearing Sessions beyond the  hours included in the program. Please see Section II for information about support or skill building or test prep sessions.

COMMUNICATION INFORMATION

  1. Instructional Agreements. Knower Academics, LLC shall create an Instructional Agreement for each subject to be taught or area of support that shall be provided to the Student. This agreement shall outline the focus of instruction, number of sessions per week, and duration of instruction. The agreement shall be distributed to Families and other providers added as contacts on the student’s team. See “Distribution Contacts”.
  2. School Outreach & Curriculum. If the Student’s learning plan includes credit-bearing coursework, Knower Academics shall coordinate curriculum design and/or work exchange with the sending school, or determine another credit-bearing option.
  3. Logbooks. After each session, the Instructor shall submit a session summary, or logbook. In the logbooks, the Instructor shall describe the topics/assignments addressed in the session and shall share any additional notes regarding Student progress toward objectives. Instructor logbooks are distributed on the first business day after the session. Missed session or declined session logbooks are distributed immediately upon submission by the Instructor.
  4. Distribution Contacts. Knower Academics, LLC sends instructional agreements and logbooks to Families. Knower Academics, LLC also typically creates a set of distribution contacts who shall be kept updated regarding the Student’s instruction and progress. Standard distribution contacts for logbooks include the family, advisor, teachers, as well any coaches, counselors, therapists, advocates, or other persons that the Student identifies as a support or mentor.  Families may contact the office to add or remove contacts.
  5. Feedback. Please feel free to reply to instructional agreements and logbooks with thoughts, questions or feedback. Communication is entirely welcome and strongly encouraged throughout the instructional process.

 

BILLING INFORMATION

  1. Registration Fee. All new registrations have an associated $150 registration payment, to be made by card. For Students enrolled in Middle School Winterm who contract additional one-to-one sessions for credit bearing coursework, Knower Academics, LLC shall waive the registration fee.
  2. Session Rate. Instruction shall be invoiced at a rate of $150 per session. A typical session length is one (1) hour. Minimum session length is forty (40) minutes. For sessions involving work for credit and/or parallel work exchange, a portion of each session shall often be dedicated to organizing, downloading, and submitting coursework, as well as to communications with teachers. If the Student identifies a window of availability that is less than one hour in length, but still allows sufficient time to meet instructional objectives, that session shall count as a full session. In the event of a session scheduled for less than one hour, the Instructor shall devote the balance of the time to managing curriculum, communications, documentation, or other actions on the Student’s behalf.
  3. Invoicing. Knower Academics, LLC shall invoice on the first business day of the month for services rendered the month previous. Knower Academics, LLC shall automatically charge the card on file for the invoice total on that first business day of the month. Families shall receive a copy of the paid invoice via email.
  4. Study or organizational materials. If the Instructor identifies that study resources, books or organizational supplies are needed to meet instructional goals, the Student shall be encouraged to purchase or order materials through their own independent means. In the event the Student is unable to produce the needed supplies, the Instructor shall purchase the materials through Knower Academics, LLC and the cost of these materials shall be added to the invoice.
  5. 3pm Reschedule Deadline. To ensure a firm commitment to instruction, Knower Academics, LLC maintains a 3:00pm cancellation policy: if the Student cancels after 3:00pm Eastern time the day prior to the scheduled session, or does not attend the scheduled session, Knower Academics, LLC shall still invoice for that session.
  6. Declined Sessions. Instructors shall schedule sessions during the times the Student indicates as being available.  If the Student is unwilling or unable to commit to the session, the Instructor shall send a declined session notification.
    Students are expected to attend all scheduled sessions, including those that may fall during a “surprise” event which results in a cancellation of classes or other abrupt change in planned activities.  If Students choose not to attend the scheduled session due to such a scenario, a declined session notification shall be distributed and Knower Academics, LLC shall still invoice for that session.

Section III. One-to-one Support, Skill Building & Test Preparation Communications & Billing

Updated 5/15/22

  • The policies in Section I apply to all potentially credit-bearing one-to-one individualized academics and instruction which involves curriculum design and documentation.
  • Academic Support & Skill-Building or Standardized Test Preparation, including subject support, executive skill building, study & organizational support, and test prep will receive communications and invoices per the specifics listed in Section III.

COMMUNICATIONS INFORMATION

  1. Instructional Agreements. Knower Academics, LLC shall create an Instructional Agreement for area of instruction or support that shall be provided to the Student. This agreement shall outline the focus of instruction, number of sessions per week, and duration of instruction. The agreement shall be distributed to Families and other providers added as contacts on the Student’s team. See “Distribution Contacts”.
  2. Logbooks. After each session, the Instructor shall submit a session summary, or logbook. In the logbooks, the Instructor shall describe the topics/assignments addressed in the session and shall share any additional notes regarding Student progress toward objectives. Instructor logbooks are distributed on the first business day after the session. Missed session or declined session logbooks are distributed immediately upon submission by the Instructor.
  3. Distribution Contacts. Knower Academics, LLC sends instructional agreements and logbooks to Families. Knower Academics, LLC also typically creates a set of distribution contacts who shall be kept updated regarding the Student’s instruction and progress. Standard distribution contacts for logbooks include the Family, college counselor or guidance counselor, advisor, teachers, as well any coaches, counselors, therapists, advocates, or other persons that the Student identifies as a support or mentor.  Families may contact the office to add or remove contacts.
  4. Feedback. Please feel free to reply to instructional agreements and logbooks with thoughts, questions or feedback. Communication is entirely welcome and strongly encouraged throughout the instructional process.

 

BILLING INFORMATION

  1. Registration Fee. All new registrations have an associated $150 registration payment, to be made by card.
  2. Session Rate & Materials.  Instruction shall be invoiced at a rate of $115 per session. Instructional materials provided by Knower Academics, LLC shall be included in the Session Rate. A typical session length is one (1) hour. Minimum session length is forty (40) minutes. If the Student identifies a window of availability that is less than one hour in length, but still allows sufficient time to meet instructional objectives, that session shall count as a full session. In the event of a session scheduled for less than one hour, the Instructor shall devote the balance of the time to managing curriculum, communications, documentation, or other actions on the Student’s behalf.
  3. Invoicing. Knower Academics, LLC shall invoice on the first business day of the month for services rendered the month previous. Knower Academics, LLC shall automatically charge the card on file for the invoice total on that first business day of the month. Families shall receive a copy of the paid invoice via email.
  4. Baseline and Mock Exams and Diagnostic Score Reports. If the Instructor proctors a diagnostic or mock exam in sessions, the Family shall receive, at no additional charge beyond the cost of the sessions, a detailed diagnostic report and analysis of student results.  If the Student completes a mock exam independently and submits answer bubbles to the office for scoring, Knower Academics, LLC shall provide the detailed diagnostic report at the cost of $150.  Essay scoring shall be invoiced at $30 per mock writing test.
  5. Additional study or organizational materials. If the Instructor identifies that additional supplemental study resources, books or organizational supplies are needed to meet instructional goals, the Student shall be encouraged to purchase these materials through their own independent means. In the event the Student is unable to produce the needed supplies, the Instructor shall purchase the materials through Knower Academics, LLC and the cost of these materials shall be added to the invoice.
  6. 3pm Reschedule Deadline. To ensure a firm commitment to instruction, Knower Academics, LLC maintains a 3:00pm cancellation policy: if the Student cancels after 3:00pm Eastern time the day prior to the scheduled session, or does not attend the scheduled session, Knower Academics, LLC shall still invoice for that session.
  7. Declined Sessions. Instructors shall schedule sessions during the times the Student indicates as being available.  If the Student is unwilling or unable to commit to the session, the Instructor shall send a declined session notification. Students are expected to attend all scheduled sessions, including those that may fall during a “surprise” event which results in a cancellation of classes or other abrupt change in planned activities.  If Students choose not to attend the scheduled session due to such a scenario, a declined session notification shall be distributed and Knower Academics, LLC shall still invoice for that session.